According to Mark Mansen’s “A Guide to Habits”, habits are behaviours we perform on a daily or otherwise regular basis. Behaviours become habitual if some component of it is at least to some extent “automatic.” Some studies state that habits make up to over 40% of everyday behaviour. Habit and its characteristics have a scientific …
Data is the essence of any company and without it, companies would not understand client insights, determine effectiveness and productivity, make decisions, effectively manage remuneration, or perform day-to-day tasks. Any company can become a target of hacking and have their data compromised or damaged. This could inadvertently lead to an operational shutdown or huge losses. …
The use of technology has been a key determiner as to how well companies have adapted to change, especially preceding the onset of COVID-19. Many organizations today fail to leverage on the opportunities new technologies provide because they lack aim and vision. Digital transformation is the desire for the technologies that will help you achieve …
DEPLOYING TECHNOLOGY FOR ORGANISATIONAL TRANSFORMATION Read More »
Today, many bank processes are attached to how banks have always done business which is to serve the needs of the bank more than the customer. Banks need to overturn this trend and make the customer experience the starting point for banking processes. To do so, they need to understand what customers want, how and …
Asides from the quality of offered products/services, customer relations, and branding, there is a secret that successful small businesses leverage. This secret has helped small businesses become the companies we all know, like, and trust. It increases growth exponentially, provides time for business owners to concentrate on core activities, allows room for flexibility, and enhances …
SMEs: LEVERAGING ON EXISTING TECHNOLOGIES TO BOOST EFFICIENCY Read More »
Smart cities are growing in popularity as most of the world, including city planners, have come to accept that the future of their cities will depend on integrating technology into the lives of residents. Hence, in places like Singapore, Dubai, Copenhagen, Amsterdam, etc, smartphones, for instance, have become keys to the city, providing instant information …
HOW SMART UTILITIES CAN POWER NIGERIA’S FUTURE SMART CITIES Read More »
Over the years, smartphones have become a significant part of our lives. Our smartphones are always usually near us, and a mobile banking app on the device can help us quickly take care of a wide range of upsetting tasks whenever we wish. The COVID-19 pandemic and the ensuing lockdown helped to further bolster the …
BANKS AND MOBILE BANKING: A HINDRANCE OR A LEVERAGE Read More »
Every business is at risk of a cyber-attack. In 2017, cyber-attacks on organizations cost the UK economy £10 billion, with seven out of ten companies falling victim to a cyber-attack What is cyber security awareness? Cyber Awareness is the blend of both knowing and effectively securing a business’ data resources. When company employees are cyber …
Running a growing business can be hectic. It includes trying to manage employees, developing marketing and sales strategies, balancing accounts, recording inventory, analyzing data, and measuring results. All these activities can take a significant amount of time, but there is a way to use less time for more work. At first glance, it appears impossible. …
When it comes to company growth and expansion, the customer’s experience is critical. Customers are the driving force behind every good business’ start-up. Any business’ mission is to represent and offer high value to the people who use its goods or services. The effect of customer experience on the general dynamics of banks can be …
HOW TECHNOLOGY HAS EXPONENTIALLY INCREASED THE NARRATIVE OF CUSTOMER EXPERIENCE Read More »